Dameware Mini Remote Control Affordable remote control software for all your customer support and help desk needs
No monthly fees, connect to unlimited end devices
Key Features
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Features Overview
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Multi-platform desktop sharing and remote control
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Remote access to sleeping and powered-off computers
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Multi-factor authentication
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Flexible user access control
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Customize and automatically deploy remote control agents
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Remote session tools and utilities
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Features Overview
Remote desktop access and screen sharing for remote administration of computers, laptops, and servers
Multi-platformQuick and easy remote access to Windows®, Mac OS® X, and Linux® computers.AccessibleRemotely support attended and unattended computers inside the LAN.Streamline productivityReboot crashed computers and wake sleeping computers remotely. -
Multi-platform desktop sharing and remote control
Sometimes getting to the root of an IT issue involves going right to the source.
Remotely control Windows, Linux, and Mac OS X computers, laptops, and servers from a single console.
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Remote access to sleeping and powered-off computers
Don’t let non-responsive machines keep you from resolving IT issues.
Remotely connect to out-of-band computers with Intel® vPro™ with AMT, Wake-on LAN, and KVM support.
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Multi-factor authentication
When data security or compliance is on the line, your remote support tool shouldn’t present any vulnerabilities.
Enforce two-factor authentication in security-sensitive environments using Smart Card logon and authentication.
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Flexible user access control
Security threats come in all shapes and sizes, externally and within your own ranks.
Set permissions for accessing remote computers based on user roles, or use Active Directory® integration in centralized mode.
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Customize and automatically deploy remote control agents
The faster you can connect to an end-user’s machine, the faster you can resolve his issue.
Easily create and deploy custom MSI packages for the installation of the MRC Client Agent Service.
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Remote session tools and utilities
Your business doesn’t operate in a vacuum. Neither should you.
Use remote session tools, including chat, messenger, screenshot capture, file transfer, and more.
Key Features
Sometimes getting to the root of an IT issue involves going right to the source.
Remotely control Windows, Linux, and Mac OS X computers, laptops, and servers from a single console.
Don’t let non-responsive machines keep you from resolving IT issues.
Remotely connect to out-of-band computers with Intel® vPro™ with AMT, Wake-on LAN, and KVM support.
When data security or compliance is on the line, your remote support tool shouldn’t present any vulnerabilities.
Enforce two-factor authentication in security-sensitive environments using Smart Card logon and authentication.
Security threats come in all shapes and sizes, externally and within your own ranks.
Set permissions for accessing remote computers based on user roles, or use Active Directory® integration in centralized mode.
The faster you can connect to an end-user’s machine, the faster you can resolve his issue.
Easily create and deploy custom MSI packages for the installation of the MRC Client Agent Service.
Your business doesn’t operate in a vacuum. Neither should you.
Use remote session tools, including chat, messenger, screenshot capture, file transfer, and more.
Dameware Mini Remote Control is an industry favorite. Hands down.
“I am the primary IT support at a small rural critical access hospital which includes five satellite clinics within a 45-mile radius. Dameware enables me to troubleshoot and resolve issues that previously would require a 15- to 30-minute drive in some instances.”
“As we continue to get more and more remote sites, Dameware makes our job much easier. We can connect to user PCs without any hassle. If the machine is new, the files are pushed, and boom, you’re in in a matter of moments. Just a great tool and would recommend it to IT departments of all sizes.”
“Dameware is an overall better tool than any other we’ve used. We are able to support end-users faster and do so seamlessly.”
“Dameware works all the time, it allows after hours support [to be handled] remotely, and it’s far easier to use than previous software.”
“Dameware also allows us to take care of an issue here on campus with much less disruption to what we may be working on at any given time because we don’t have to get up and walk over to someone’s desk in the next building.”
“With Dameware, we are able to remotely access user computers and troubleshoot technical issues with our domain accounts, while the user is logged in. This gives us a better picture of the issues that the user is seeing.”
FAQ: Questions, meet answers.
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Where can I find support information, training, onboarding, and technical documentation?
The is your home for onboarding, training, new user information, the product knowledge base, and official product documentation.
The customer portal is where you can submit a help desk ticket, find all of the information about the products you own, and see available hotfixes and upgrades as well as training opportunities for your products.
- so that our team of support reps can assist you in getting your product back up and running
- to see all of your product information including licenses, renewal dates, downloads and upgrades, and hotfixes
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Where can I find information on installation and customization for my Dameware Mini product?
Our was created using customer feedback and contains videos, guides, and articles that will help you be more successful with your installation and customization.
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Does SolarWinds offer training or certification for the Dameware Mini product?
The is a single location where you can find e-learning as well as instructor-led classes that will take you from the basics through optimization. We allow you to browse classes or, if you prefer, follow customized learning paths to keep you on the right track.
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How do I connect with other SolarWinds users?
SolarWinds solutions are rooted in our deep connection to our user base in the THWACK® online community. More than 150,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process.
- our product roadmaps and what we’re working on
- live with our Head Geeks™ who explore real-world technology issues and walk through practical solutions
- a SolarWinds User Group™ near you to meet with SolarWinds staff and customers just like you
- today and become a SolarWinds pro in no time