Dameware Remote Support Remote control and systems lol世界总决赛下注 tools in one easy-to-use package
No monthly fees, connect to unlimited end devices
Key Features
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Features Overview
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Fast and secure remote control
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Anywhere, anytime remote assistance
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Simplify Windows administration
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Built-in remote admin tools
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Deliver remote support from iOS and Android devices
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Remotely manage Active Directory environments
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Export AD objects and system configs from remote computers
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Centralized license and user account lol世界总决赛下注
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Multi-factor authentication
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Remote access to sleeping and powered-off computers
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Features Overview
Remote administration software for end-user support and system troubleshooting from anywhere.
Broaden support capabilitiesGo beyond the scope of Dameware® Mini Remote Control to provide more comprehensive end-user supportReduce time to resolutionLeverage built-in system administration tools for even faster IT resolutionMulti-platform access you needQuick and easy remote access to Windows, Mac OS? X, and Linux? computers -
Fast and secure remote control
Sometimes getting to the root of an IT issue involves going right to the source.
Included within the solution is Dameware Mini Remote Control, which offers multi-platform remote access to Windows, Linux, and Mac OS X computers, laptops, and servers from a single admin console.
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Anywhere, anytime remote assistance
IT issues know no bounds, so why should the ability to troubleshoot IT issues only be reserved for machines on the network?
Initiate secure over-the-Internet remote connection with computers inside the LAN and over the internet.
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Simplify Windows administration
IT admins have enough on their plates without having to make house calls for IT troubleshooting.
Use remote access to reboot systems, start/stop services and processes, copy/delete files, view and clear event logs, and more.
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Built-in remote admin tools
As if IT issues weren’t bad enough, a total halt to productivity to resolve them might not be necessary with the right tools.
Offers system tools and TCP utilities to remotely troubleshoot computers without having to launch a full remote control session.
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Deliver remote support from iOS and Android devices
IT admins are constantly on the go. Give them the tools they need to do their job effectively, no matter where they are.
Use the Dameware mobile app to remotely access network computers from mobile devices.
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Remotely manage Active Directory environments
Wouldn’t it be nice to be able to control who has access and who does not, and help the CEO gain access when he forgets his password?
Manage multiple AD domains, groups, and users. Remotely unlock user accounts, reset passwords, and edit Group Policy.
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Export AD objects and system configs from remote computers
Knowing how a group of computers is configured, and what software is actually being employed, could help you get to the bottom of some of your most troubling questions.
Easily export AD properties, system configurations, and software information in .CSV or .XML formats.
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Centralized license and user account lol世界总决赛下注
Going through disparate systems to manage accounts can be a major burden.
Centrally manage your Dameware environment, user accounts and permissions, and simplify Dameware license lol世界总决赛下注 globally.
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Multi-factor authentication
Whether your security protocols or compliance initiatives require it, keeping your remote support system secure is a must. There is simply too much to lose.
Enforce two-factor authentication in security sensitive environments using Smart Card logon and authentication.
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Remote access to sleeping and powered-off computers
Don’t let non-responsive machines keep you from resolving IT issues.
Remotely connect to out-of-band computers with Intel? vPro? with AMT, Wake on LAN, and KVM support.
Key Features
Sometimes getting to the root of an IT issue involves going right to the source.
Included within the solution is Dameware Mini Remote Control, which offers multi-platform remote access to Windows, Linux, and Mac OS X computers, laptops, and servers from a single admin console.
IT issues know no bounds, so why should the ability to troubleshoot IT issues only be reserved for machines on the network?
Initiate secure over-the-Internet remote connection with computers inside the LAN and over the internet.
IT admins have enough on their plates without having to make house calls for IT troubleshooting.
Use remote access to reboot systems, start/stop services and processes, copy/delete files, view and clear event logs, and more.
As if IT issues weren’t bad enough, a total halt to productivity to resolve them might not be necessary with the right tools.
Offers system tools and TCP utilities to remotely troubleshoot computers without having to launch a full remote control session.
IT admins are constantly on the go. Give them the tools they need to do their job effectively, no matter where they are.
Use the Dameware mobile app to remotely access network computers from mobile devices.
Wouldn’t it be nice to be able to control who has access and who does not, and help the CEO gain access when he forgets his password?
Manage multiple AD domains, groups, and users. Remotely unlock user accounts, reset passwords, and edit Group Policy.
Knowing how a group of computers is configured, and what software is actually being employed, could help you get to the bottom of some of your most troubling questions.
Easily export AD properties, system configurations, and software information in .CSV or .XML formats.
Going through disparate systems to manage accounts can be a major burden.
Centrally manage your Dameware environment, user accounts and permissions, and simplify Dameware license lol世界总决赛下注 globally.
Whether your security protocols or compliance initiatives require it, keeping your remote support system secure is a must. There is simply too much to lose.
Enforce two-factor authentication in security sensitive environments using Smart Card logon and authentication.
Don’t let non-responsive machines keep you from resolving IT issues.
Remotely connect to out-of-band computers with Intel? vPro? with AMT, Wake on LAN, and KVM support.
Dameware Remote Support is an industry favorite. Hands down.
"I am the primary IT support at a small rural critical access hospital which includes five satellite clinics within 45-mile radius. Dameware enables me to troubleshoot and resolve issues that previously would require a 15 to 30-minute drive in some instances."
"As we continue to get more and more remote sites, Dameware makes our job much easier. We can connect to user PCs without any hassle. If the machine is new, the files are pushed, and boom, you’re in in a matter of moments. Just a great tool and would recommend it to IT departments of all sizes."
"Dameware is an overall better tool than any other we’ve used. We are able to support end-users faster, and do so seamlessly."
"Dameware works all the time, it allows after-hours support [to be handled] remotely, and it’s far easier to use than previous software."
"Dameware also allows us to take care of an issue here on campus with much less disruption to what we may be working on at any given time because we don’t have to get up and walk over to someone’s desk in the next building."
"With Dameware, we are able to remotely access user computers and troubleshoot technical issues with our domain accounts, while the user is logged in. This gives us a better picture of the issues that the user is seeing."
FAQ: Questions, meet answers.
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Where can I find support information, training, onboarding, and technical documentation?
is your home for onboarding, training, new user information, the product knowledge base, and official product documentation.
The customer portal is where you can submit a help desk ticket, find all of the information about the products you own, and see available hotfixes and upgrades as well as training opportunities for your products.
- so that our team of support reps can assist you in getting your product back up and running
- to see all of your product information including licenses, renewal dates, downloads and upgrades, and hotfixes
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Where can I find information on installation and customization for my Dameware Remote Support product?
Our was created using customer feedback and contains videos, guides, and articles that will help you be more successful with your installation and customization.
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Does SolarWinds offer training or certification for the Dameware Remote Support product?